“80 to 90 per cent of the predictive assessment was based on the algorithms’ analysis of candidates’ use of language and verbal skills. “There are 350-ish features that we look at in language: do you use passive or active words? Do you talk about ‘I’ or ‘We.’ What is the word choice or sentence length? In doctors, you might expect a good one to use more technical language,” he said. “Then we look at the tone of voice. If someone speaks really slowly, you are probably not going to stay on the phone to buy something from them. If someone speaks at 400 words a minute, people are not going to understand them. Empathy is a piece of that.” The company says the tecnology is different to facial recognition and instead analyses expressions. Facial expressions assessed by the algorithms include brow furrowing, brow raising, eye widening or closing, lip tightening, chin raising and smiling, which are important in sales or other public-facing jobs.”
“With Google’s AI assistant making calls on our behalf, I worry it will become easier for us to abuse small businesses. If it’s as simple as telling Google Duplex to make an appointment, it’s just as easy to constantly reschedule or not show up altogether because there’s no connection between you and the human worker who picked up the phone to arrange your reservation. You don’t feel bad for the number of requests and changes when someone (or something) else is doing it for you”.
The best way to tell stories in this world— where so much information is coming at us—actually is video. It commands so much information in a much quicker period so actually the trend helps us digest more of the information in a quicker way.
I told the story of when I was 11 years old and first learning to program computers, I used to sit in my middle school math class, write code in my notebook and sketch images of a world where you could not only navigate to a 2D website, but transport yourself to a completely different place in reality. I’ve been waiting for it to be possible to create this experience, and today it finally is.